DIGITAL TV

MOVIES (Category - Year)

SERIES ( Category - Streaming)

Refunds:

Before submitting a refund request, we suggest that you check your Internet speed, that your Internet Service Provider is not blocking the service of external channels (ISP) and that it is not limiting your access to the platform, these can usually be verified ISP blocks when you use the service on another WIFI or shared mobile data of your smartphone and the service works.

When purchasing your service or product, you will receive a money-back guarantee in the first three days, only if the service presents operating problems within a period of no more than 24 hours, if the Agent offers the return and there is no response from the customer or user within a period not exceeding 24 hours. All types of subsequent returns requested will be cancelled. The user will be satisfied with the service once the waiting period has elapsed. If there is no response to the request of the technical agent about the return, no further request will proceed.

Your internet speed must be 100MB/s or higher for it to work properly.

If the service is slow due to an Internet speed less than the required speed, no refund applies.

You must show a required speed test to request reimbursement.

No refund will be made for any situation unrelated to the operation of the service, you must check the content and product before making your payment during the free period of 2 hours.

If the client makes mistakes when providing the data for the return, the company is not responsible for refunds sent to wrong accounts.

You must notify us by email from the date of the product.

submitted to request a refund.

You are responsible for the return shipping cost. After delivery, all sales are final and non-refundable after the waiting time.

There are no refunds on any subscription. All subscription sales are final with the user having consumed days of the service, after the refund time.

We do not make automatic cancellations or returns of subscriptions, you must do it from your personal Paypal account.

Warranty:

1-Day Money Back Guarantee You must notify us by email/phone/chat/text within 1 day from the date of service account delivery or service problem for a refund to be applied within the first 24 hours , you are responsible for the shipping cost . After 1 day, all sales are final and non-refundable.

Warranty on the device, if for any reason your device fails, excluding improper care, we will switch your device and account to another device at no extra cost for free for a maximum of 3 times.

Signal protections, if your signal fails for more than 24 hours for all channels, we will credit the time in days elapsed in your service. (excluding delays, outages, freezing, time lapse... Voided warranty and protection When you use our service improperly or when you experience a complete lockout with your internet provider you void your subscription warranty and protection